Privacy Policy

We are committed to protecting your privacy and personal data. Therefore, we use your personal data strictly within the legal limits of the applicable data protection laws. With this privacy policy, we inform you of the personal data we collect when you use our website or services.

The Tilde service collects and uses your personal data exclusively within the framework of the provisions of the General Data Protection Regulation. In the following, we inform you about the type, scope, and purposes of the collection and use of personal data.

1. Data controller

The data controller responsible for data processing within the meaning of the General Data Protection Regulation, other data protection laws in force in the Member States of the European Union, and other provisions of a data protection nature is:

Tilde,
Vienības gatve 75A,
Rīga, LV-1004.

Please feel free to address any questions or concerns regarding data protection or privacy to dpo@tilde.lv

2. Scope of data protection

Data protection concerns personal data as defined in the General Data Protection Regulation, i.e. all information relating to an identified or identifiable natural person. Identifiable is any natural person who can be identified directly or indirectly, in particular by assignment to an identifier such as a name, an identification number, location data, an online identifier, or one or more special characteristics. Usage data is data required to use our website; this data includes the start, end, and extent of the user’s website use.

3. Automatic data collection via website access

When you access our website your device automatically transmits certain data for technical reasons. The following data is stored separately from any other data you may transmit to us:

• Date and time of access
• Browser type and version
• Operating system
• URL of the website visited prior to ours
• Amount of data sent
• Requesting domain
• Notification of successful data retrieval
• Search term when using a web browser
• Shortened/anonymized IP
• Full IP address (for a maximum of 14 days)

This data is stored for purely technical reasons and is never associated with any particular individual. The data about website access is used for error analysis, ensuring the security of the systems and to improve our translation service. For legitimate reasons, the full IP address is used to achieve the stated purposes for a very short period of a maximum of 14 days.

4. Texts and translations

When using the Tilde service, the texts you submit and their translations are never stored, and are used only insofar as it is necessary to create the translation. When using the Tilde service, we don't use your texts to improve the quality of our services.

Please note that you may not use our translation service for any texts containing personal data of any kind.

5. Registration

You may register with the Tilde. The following personal data will be stored for login purposes:

• Email address
• Password
• IP address

6. Cookies

This webpage, like many others, uses cookies to personalize content and ads, provide social media features and analyse our data traffic.

By continuing to use our website, you accept our cookies.

What is a cookie:

A cookie is a small text file sent to your computer or mobile device when you visit a website that is saved by that website on your computer or mobile device when you open the website. On each subsequent visit, cookies are sent back to the original webpage or any other webpage that recognizes this cookie. Cookies function as a memory of a specific webpage enabling the webpage to remember your computer in following visits including that the cookies can remember your settings or improve your user experience.

How we use cookies:

There are multiple types of cookies (persistent and session). They differ by their usage goals and storage period. Over time, the cookies may get updated and customized to improve the service quality level.

In general, cookies are used for:

• Provision of services – cookies provide basic functions such as page navigation.
• User settings – cookies enable a website to remember the information that changes the way the website works or looks, for example, the recommended language or your location region.
• Usage statistics and analysis – by collecting and anonymously reviewing the information, cookies help owners of websites to understand how users interact with their websites.
• Marketing – cookies are used to track visitors to websites. The goal is to show relevant ads that are of interest to an individual user.

We do not use cookies to collect personal information about users. However, some processed information can be considered personal data.

We may share the information about how you use our site with our media, social, advertising and analysis partners.

If you would like to limit cookies or block them on our website, you may do so by editing the settings of your web browser. However, then you will need to customize settings every time you visit the website, and there is a probability that some services and features might not work.

7. Google Analytics (with an anonymization function)

We use Google Analytics (with an anonymization function), a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies which permit an analysis of your use of the website. The information about your website use generated by the cookie (including your truncated IP address) is transmitted to a server controlled by Google in the USA and is stored there. Google uses this information to analyze your use of the website, to generate reports about website activities for website operators, and to provide further services related to website and internet use. Google may also share such information with third parties to the extent it is legally required to do so and/or to the extent third parties process data on behalf of Google.

You can find detailed information about how Google uses your data in Google’s privacy policy.

We use Google Analytics with the anonymization function. By means of this addition, Google shortens and anonymizes the IP address of the Internet connection of the person concerned, if our Internet pages are accessed from a member state of the European Union or from another governmental party to the Agreement on the European Economic Area.

You may deactivate Google Analytics with the help of a browser add-on if you do not want this website analysis. This add-on can be downloaded here.

User-based event data at Google Analytics is deleted after 38 months.

8. Data security

Your visits to our website are protected by state-of-the-art encryption technology. The level of protection always depends on which encryption your Internet browser supports. You can tell whether an individual page of our website is encrypted by the key or closed lock symbol in the status bar of your browser. We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

9. Your rights

You have the following rights under European Union law. If you wish to exercise any of the rights below, simply write to us at the above address.

• Right to confirmation and right to information - we will be happy to confirm whether we process your personal data, what data it is and for what purpose it is processed.
• Right to rectification - if the data we store is incorrect, we will of course be happy to correct it.
• Right of erasure - if you want your personal data to be deleted, we will, as far as legally possible, comply with your request. If data must be kept for legal reasons, it will be blocked. The data is then no longer available for further use.
• Right to restriction of processing - should you wish to restrict use, we will, as far as legally possible, comply with your request.
• Right of revocation - if you wish to revoke any consents already given, we will pursue your request accordingly.
• Right to object - if your personal data are processed on the basis of legitimate interests pursuant to point (f) of Article 6(1) of the GDPR, you have the right to object to the processing of your personal data pursuant to Article 21 of the GDPR if there are reasons for doing so that result from your particular situation or are against direct marketing. In the latter case, you have a general right to object, which we will accept without a particular situation being stated. If you would like to exercise your right of revocation or objection, simply send an e-mail to dpo@tilde.lv.

You also have the right to lodge a complaint to a supervisory authority about the processing of your personal data.

10. Changes to this privacy policy

We reserve the right to modify this privacy policy.

Last updated: May 2022